Privacy Policy

Effective Date: This Privacy Policy was last updated on June 1, 2021.

This Privacy Policy describes how information obtained from visitors of the www.eagallakes.com website (the “Website”) and Eagal Lakes Resort llc is collected, used, and disclosed. 

Through the Website, Eagal Lakes Resort llc is providing you with information about products and services offered by Eagal Lakes Resort llc, including but not limited to membership, events, lessons, along with (a) the ability to schedule, modify, and/or cancel reservations at Eagal Lakes Resort llc and/or with Eagal Lakes Resort llc staff; (b) provide information to and complete forms with Eagal Lakes Resort llc regarding products and/or services; (c) enter into and use benefits under any Membership Agreement, Contract, and/or Waiver entered into with Eagal Lakes Resort llc; (d) purchase and/or redeem gift certificates; (e) purchase membership(s), service(s) and/or product(s) from Eagal Lakes Resort llc; (f) view information about and find the location of Eagal Lakes Resort llc; (g) complete member/customer satisfaction surveys; (h) view opportunities to apply for employment with Eagal Lakes Resort llc; and/or (i) apply for job openings at Eagal Lakes Resort llc (collectively, the “Service”).

Please note that this Privacy Policy applies to information collected by Eagal Lakes Resort llc through the Website. Your use of the Website and/or any information or content provided on it, any Service, and/or any service or product provided by or purchased from Eagal Lakes Resort llc and any dispute over privacy is subject to this Policy and the Terms and Conditions, including its applicable limitations on damages and the resolution of disputes. The Terms and Conditions are incorporated by reference into this Policy.

INFORMATION COLLECTION

Eagal Lakes Resort llc may collect information about you directly from you and from third parties, as well as automatically through your use of the Website and/or Service.

Information collected directly from you:

When you use the Website and/or Service, certain areas or features may require you to provide personal information. If you book a reservation, Eagal Lakes Resort llc may collect your name, email address, phone number, payment information, etc. (“Personally Identifiable Information” or “PII”), and information about your desired reservation (e.g., your desired date, time, products, and service(s). If you make a reservation, gift certificate and/or product purchase through the Website, Eagal Lakes Resort llc will collect your payment information, including your PII and billing and shipping information. Eagal Lakes Resort llc also collects information from you when you contact Eagal Lakes Resort llc. When you contact Eagal Lakes Resort llc, Eagal Lakes Resort llc requests your PII, geographic location, and information about the purpose of the contact and collects this information. Eagal Lakes Resort llc also collects information about you, including your PII, the position for which you are applying, and information concerning your qualifications, prior work experience, references, and the like when you make an inquiry or submit an application for a position with Eagal Lakes Resort llc through any Careers page on the Website. 

Information collected from third parties:

Eagal Lakes Resort llc also may collect information about you from third parties. For example, if someone purchases a gift card through the Website, Eagal Lakes Resort llc may collect the recipient’s and the purchaser’s PII and the purchaser’s payment information.

Eagal Lakes Resort llc may also supplement or verify information about you from a staff member.

Information collected automatically:

Eagal Lakes Resort llc may automatically collect the following information about your use of the Website and/or Service through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit the Website  and/or use the Service; and the referring URL or the webpage that led you to the Website. Eagal Lakes Resort llc does not link the information that is automatically collected to any PII you submit while on the Website. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.

HOW YOUR INFORMATION IS USED

Eagal Lakes Resort llc may use your information, including your PII, for the following purposes:

  • To fulfill or meet the reason the consumer provided the information. For example, if a consumer shares their name and contact information to request a price quote or ask a question about our memberships, products or Services, we will use that PII to respond to your inquiry. If you provide your PII to purchase a membership, product or Service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new orders or process credits, refunds, and/or returns.
  • To provide, support, personalize, and develop our Website, memberships, products, and Services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, memberships, products and Services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, memberships, products, and Services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your PII.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Eagal Lakes Resort llc’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personally Identifiable Information held by Eagal Lakes Resort llc about our Website users is among the assets transferred.

Notice to California Residents

For information regarding the categories of personal information collected from California residents and the purposes for which the categories of personal information will be used, please click on the following link: CCPA Privacy Policy. If you are a California resident and want to opt-out of the sale of your personal information, please click on the following link: CCPA Request Form

SHARING INFORMATION

Eagal Lakes Resort llc will not share your credit card number or any other financial information with any third party except to complete your transaction and to verify your credit card information. Eagal Lakes Resort llc may share your PII with third parties in the following instances:

Legal Disclaimer:

Eagal Lakes Resort llc shall disclose PII when required by law or under the good-faith belief that such action is necessary under applicable law. Eagal Lakes Resort llc may disclose PII in order to establish or exercise its or their legal rights or defend against legal claims. Eagal Lakes Resort llc also may share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, to protect Eagal Lakes Resort llc’s property or interests or that of their agents and employees, and to protect guests of Eagal Lakes Resort llc, personal safety, and/or the public.

Aggregate Information (non-personally identifiable):

Eagal Lakes Resort llc may share some aggregated demographic information (for example: age, zip codes) with some of their partners. This is not linked to any PII. Eagal Lakes Resort llc may use third-party advertising companies to serve ads on its/their behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.

Third-Party Service Providers:

Eagal Lakes Resort llc may disclose information about individual users to third parties who provide services to Eagal Lakes Resort llc or have a contractual relationship with Eagal Lakes Resort llc. These third parties provide a variety of services to Eagal Lakes Resort llc, including, without limitation, managing reservation and/or appointment scheduling, processing and verifying credit card information, tracking internet marketing campaigns, and processing credit card transactions. In addition, these third-party services may include enhancing the information Eagal Lakes Resort llc collect about customers of Eagal Lakes Resort llc. Eagal Lakes Resort llc may also use third-party email providers to assist with sending marketing emails. Any PII that Eagal Lakes Resort llc shares with any third-party service provider may only be used to provide services to Eagal Lakes Resort llc and/or its members and customers and the service providers will not be given permission to use such information for other purposes such as contacting guests or customers of Eagal Lakes Resort llc.

Business Transitions:

In the event Eagal Lakes Resort llc goes through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of its assets, PII of users collected by Eagal Lakes Resort llc through the Website will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the Website for 30 days after a transfer of their PII, if PII will be used contrary to this policy. If as a result of the business transition, the users’ PII will be used in a manner different from that stated at the time of collection, users will be given the option to continue to share their information consistent with the notification of changes section on this Website. As a result of the business transition, you may elect to discontinue the sharing of your PII and such information will not be transferred to the new entity. However, nothing in this Privacy Policy is intended to interfere with the ability of Eagal Lakes Resort llc to transfer all or part of its business and/or assets (including the Website), for any purposes, without any limitation whatsoever. Eagal Lakes Resort llc specifically reserves the right to transfer or share a copy of PII collected from the Website to the entity to whom that portion of its business relating to that information is transferred.

COOKIES AND OTHER TRACKING MECHANISMS:

Eagal Lakes Resort llc and/or our third-party service providers use cookies and other tracking mechanisms to track information about your use of the Website and/or Service. Eagal Lakes Resort llc may combine this information with other PII collected from you (and third-party service providers may do so on behalf of Eagal Lakes Resort llc).

Cookies:

Cookies are alphanumeric identifiers that Eagal Lakes Resort llc transfers to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow Eagal Lakes Resort llc to make it easier for you to navigate the Website and Service, while others are used to enable a faster log-in process or to allow Eagal Lakes Resort llc to track your activities at the Website and Service. There are two types of cookies: session and persistent cookies.

  • Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. Eagal Lakes Resort llc uses session cookies to allow its systems to uniquely identify you during a session or while you are logged into the Website. This allows Eagal Lakes Resort llc to process your online transactions and requests and verify your identity, after you have logged in, as you move through the Website.
  • Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. Eagal Lakes Resort llc uses persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies:

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to the Website who disable cookies will be able to browse certain areas of the Website, but some features may not function.

Clear GIFs, pixel tags, and other technologies:

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. Eagal Lakes Resort llc may use clear GIFs (a.k.a. web beacons, web bugs, or pixel tags), in connection with the Website to, among other things, track the activities of Website visitors, help Eagal Lakes Resort llc manage content, and compile statistics about Website usage. Eagal Lakes Resort llc and our third-party service providers also use clear GIFs in HTML emails to customers of Eagal Lakes Resort llc to help Eagal Lakes Resort llc track email response rates, identify when emails are viewed, and track whether emails are forwarded, for example. Third party vendors may also use pixels and tags on social media posts, ads and chatbots to track click through rates to the Eagal Lakes Resort llc website.

Third-Party Analytics:

Eagal Lakes Resort llc uses automated devices and applications, such as Google Analytics, to evaluate usage of the Website and, to the extent permitted, Eagal Lakes Resort llc may also use other analytic means to evaluate the Service. Eagal Lakes Resort llc uses these tools to help it improve the Service, performance, and user experiences. These third-party entities may use cookies and other tracking technologies to perform their services. Eagal Lakes Resort llc does not share your PII with these third parties, however.

Do-Not-Track:

Currently, the Website does not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third-Party Ad Networks section below.

Third-Party Ad Networks:

Eagal Lakes Resort llc uses third parties, such as network advertisers, to serve advertisements on third-party websites or other media (e.g., social media platforms). This enables Eagal Lakes Resort llc and these third parties to target advertisements to you for products and services offered by Eagal Lakes Resort llc in which you might be interested. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, links, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by third-party companies who are NAI members

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will remove you from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through the Website or on other third-party websites. Even if you opt out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page, you may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

COMMUNICATIONS FROM THE WEBSITE AND YOUR CHOICES

Transactions and Service Announcements:

Users who make a purchase or book a reservation/appointment through the Website will receive a number of emails and/or text messages throughout the transaction and/or service process and they may sometimes receive phone calls from Eagal Lakes Resort llc to ensure smooth transactions, bookings and/or Services. Eagal Lakes Resort llc may also occasionally send out service-related announcements, for instance, if a service on the Website is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open.

Special Offers, Newsletters, and Updates:

Out of respect for the privacy of users, Eagal Lakes Resort llc provides the option to not receive these types of communications, as explained in the Choice and opt-out section below.

Choice and opt-out:

A user can change their opt-in or opt-out status in several ways:

  • – From a Newsletter: Click on the “Unsubscribe” link within the email.
  • – Account Login: Login and turn notifications “off”
  • – You may additionally unsubscribe by sending your request to info@eagallakes.com

SECURITY

Eagal Lakes Resort llc takes reasonable precautions to protect users’ information. When users submit information via the Website, Eagal Lakes Resort llc takes steps to protect users’ information both online and off-line.

Although Eagal Lakes Resort llc endeavors to create secure and reliable Websites and to safeguard against unauthorized disclosures of information, Eagal Lakes Resort llc cannot assure you that PII that Eagal Lakes Resort llc collects will never be disclosed in a manner that is inconsistent with this Privacy Policy.

You hereby acknowledge and agree that, to the extent permissible by applicable law, the Eagal Lakes Resort llc Entities (as defined in the Terms and Conditions) are not responsible for any intercepted information sent via the internet, and you hereby release, to the extent permissible by applicable law, the Eagal Lakes Resort llc Entities from any and all claims arising out of or related to the use of any intercepted information in a manner that may violate this Privacy Policy, the law, and/or your personal privacy.  This paragraph does not apply to conduct that is covered by the California Consumer Privacy Act of 2018, California Civil Code sections 1798.100 et seq.

USER GENERATED CONTENT

Eagal Lakes Resort llc invites you to post content on the Website, including your comments, résumé, or CV, and any other information that you would like to be available on the Website. If you post content on the Website, all of the information that you post will be available to authorized personnel of Eagal Lakes Resort llc.

If you post your own content on the Website, your posting may become public and Eagal Lakes Resort llc cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, and/or your personal privacy. You hereby acknowledge and agree that the Eagal Lakes Resort llc Entities (as defined in the Terms and Conditions) are not responsible for use of any such posted information, and you hereby release the Eagal Lakes Resort llc Entities from any and all claims arising out of or related to the use of any such posted information in a manner that may violate this Privacy Policy, the law, and/or your personal privacy.

EXTERNAL LINKS

The Website may contain links to other websites maintained by third parties. Please be aware that Eagal Lakes Resort llc exercises no control over linked sites and the Eagal Lakes Resort llc Entities (as defined in the Terms and Conditions) are not responsible for the privacy practices or the content of such sites. Each linked site maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any PII and/or other information. You hereby acknowledge and agree that the Eagal Lakes Resort llc Entities (as defined in the Terms and Conditions) are not responsible for the privacy practices, data collection policies and procedures, or the content of such third-party sites, and you hereby release the Eagal Lakes Resort llc Entities (as defined in the Terms and Conditions) from any and all claims arising out of or related to the privacy practices, data collection policies and procedures, and/or the content of such third-party sites.

CHILDREN UNDER 13

The Website is not designed for children under 13. If Eagal Lakes Resort llc discovers that a child under 13 has provided PII to Eagal Lakes Resort llc, Eagal Lakes Resort llc will delete such information from its/their systems.

If you discover that your child who is under 13 has provided PII through the Website and you wish that such PII be deleted, please contact us via email at info@eagallakes.com.

You hereby acknowledge and agree that the Eagal Lakes Resort llc Entities (as defined in the Terms and Conditions) are not responsible for any PII provided by a child under 13 sent via the Website without the Eagal Lakes Resort llc Entities’ (as defined in the Terms and Conditions) knowledge, and you hereby release the Eagal Lakes Resort llc Entities (as defined in the Terms and Conditions) from any and all claims arising out of or related to the use of any such information in a manner that may violate this Privacy Policy, the law, and/or your personal privacy.

CONTACT US

Users with questions or concerns regarding their privacy or this Privacy Policy should contact us via email at info@eagallakes.com.

CHANGES IN THIS PRIVACY POLICY

If Eagal Lakes Resort llc decides to change this Privacy Policy, Eagal Lakes Resort llc will post those changes to this page on the Website and other places Eagal Lakes Resort llc deems appropriate so that you are aware of what information Eagal Lakes Resort llc collects, how it is used, and under what circumstances, if any, it is disclosed or shared.

Eagal Lakes Resort llc reserves the right to modify this Privacy Policy at any time, so please review it frequently. If Eagal Lakes Resort llc makes material changes to this Policy, Eagal Lakes Resort llc will notify you here or by means of a notice on the Website.